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Professional Business Services

Industry Focus Solutions

Solutions to Better Serve your Needs

Professional Services solution manages the entire front office and back office client service life cycle. One enterprise-wide web-based system manages prospect marketing, client acquisitions, customer support, project delivery, project management, knowledge management, time and billing and financials. The professional services industry is a recognized leader in customer relationship building. By automating and better managing client services, clients can achieve better staff realization, more timely project management, automated billing cycles and accelerated cash collections which ultimately server to control costs, increase margins and grow client satisfaction.

ITQwest Professional Services On Demand solution helps project-based organizations in maximizing resource utilization, facilitating project delivery, providing real-time project management visibility and accelerating project billing.

Benefits of Professional Service Solutions

ITQwest Professional Services On Demand solution delivers a pre-built industry specific CRM and financial accounting On Demand solution to achieve key competitive advantages:

  • Increased staff utilization through improved time management, automated activity management and simplified time entry
  • Improved project delivery through real-time project management, visibility, alert notifications and forecasting
  • Improved project profitability with project budgeting and job costing for real-time project status, progress, percentage complete and point in time profitability review
  • Shorter cash generation cycles via automated customer billing

ITQwest Professional Services On Demand solution delivers an integrated front-to-back office industry specific On Demand solution which automates the entire professional services customer life cycle from marketing to client acquisition to project delivery to time entry to automated billing to successful project delivery to customer longevity and increased customer share.

Learn more about ITQwest Professional Services Solutions, contact us.